Can I return a piece of art?
We want you to be absolutely happy with your artwork, so Harmonia Mundi Fine Arts offers a 30 day cool off period for you to take a look at the artwork in your home and make sure you’re comfortable with it. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. If for any reason you decide the artwork is not for you, we’ll arrange to collect the artwork free of charge.
For orders outside of the UK, the same please contact us and we can arrange collection of the artwork.
Our refund and returns policy lasts 30 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Simply get in touch to let us know you’re looking to return your piece, if you have your order reference number to hand that will help us locate your order details.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at joseph@harmoniamundifinearts.co.uk
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Speak to a consultant
Our dedicated team of art consultants is on hand to offer you tailored advice.
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Contact us
- joseph@harmoniamundifinearts.co.uk
- +44 7845 546844
- 35 Leazes Court, Barrack Road, Newcastle upon Tyne, NE4 5AY
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